Please read these Terms and Conditions carefully before using the maya88 platform. By accessing or using our services, you agree to be bound by the terms set out below.
These cards summarise the most important points. The full legal text follows below — please read it in its entirety.
You must be at least 21 years of age to register and use maya88. This is a strict requirement under Philippine law. Providing false age information is a serious violation and will result in immediate account termination and forfeiture of any balances.
Each player may hold only one registered account on maya88. Duplicate accounts are strictly prohibited and will be suspended. If you have lost access to your account, contact our support team rather than creating a new registration.
All bonuses and promotions offered by maya88 are subject to specific wagering requirements and conditions. Bonuses cannot be withdrawn until the applicable wagering requirements have been fully met. Abuse of bonus offers will result in cancellation.
All transactions on maya88 are conducted in Philippine Peso (PHP). Deposits are processed immediately. Withdrawal requests are subject to identity verification and standard processing times. maya88 does not charge fees on standard withdrawals.
Any attempt to manipulate games, exploit software vulnerabilities, use automated tools, or engage in collusion is strictly prohibited. maya88 reserves the right to void winnings and suspend accounts where fraudulent activity is detected.
These Terms and Conditions are governed by the laws of the Republic of the Philippines. maya88 operates within the regulatory framework established by PAGCOR. Any disputes shall be subject to the jurisdiction of Philippine courts.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and maya88 ("we," "us," or "our") governing your access to and use of the maya88 online gaming platform, website, mobile applications, and all related services (collectively, the "Platform").
By registering an account, accessing the Platform, or placing any wager on maya88, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
Important: If you do not agree to any part of these Terms, you must immediately cease using the maya88 Platform and close your account. Continued use of the Platform constitutes your ongoing acceptance of these Terms as amended from time to time.
These Terms apply to all users of the Platform regardless of how they access it — whether via desktop browser, mobile browser, or any application provided by maya88. These Terms supersede any prior agreements, representations, or understandings between you and maya88 relating to the subject matter herein.
To register and maintain an account on maya88, you must satisfy all of the following eligibility requirements at all times:
By completing the registration process, you represent and warrant that all information you provide is accurate, current, and complete. You agree to promptly update your account information if any details change. maya88 reserves the right to request supporting documentation to verify your identity, age, address, and source of funds at any time.
Age Verification: maya88 employs robust age verification procedures in compliance with PAGCOR requirements. Accounts where age cannot be verified will be suspended pending the submission of acceptable identification documents. Any winnings accrued on an account found to belong to a person under 21 years of age will be forfeited.
Each player is permitted to hold only one registered account on the maya88 Platform. The operation of multiple accounts by a single individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited. maya88 reserves the right to close all duplicate accounts and to confiscate any balances or winnings associated with them.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party or allow any other person to access or use your account. maya88 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.
You agree to notify maya88 immediately if you become aware of any unauthorised use of your account or any other breach of security. maya88 recommends enabling two-factor authentication (2FA) on your account for additional protection.
You must ensure that the name registered on your maya88 account matches the name on your government-issued identification and on any payment method you use for deposits or withdrawals. Discrepancies may result in withdrawal delays or account suspension pending verification.
An account is considered inactive if there has been no login activity for a continuous period of twelve (12) months. maya88 reserves the right to apply an inactivity fee to dormant accounts in accordance with its current fee schedule, which will be communicated to you prior to any deduction. You may reactivate your account at any time by logging in and completing any required verification steps.
All deposits to your maya88 account must be made using payment methods accepted by the Platform, which currently include GCash, PayMaya, BPI, BDO, and Metrobank, among others. The minimum deposit amount is ₱100. Deposits are credited to your account promptly upon confirmation from the payment provider.
You may only deposit funds from payment accounts that are registered in your own name. Deposits from third-party accounts are strictly prohibited. maya88 reserves the right to return deposits made from unverified or third-party sources and to suspend the associated player account pending investigation.
Withdrawal requests are subject to the following conditions:
All transactions on the maya88 Platform are conducted in Philippine Peso (PHP / ₱). maya88 does not accept deposits in foreign currencies. Any currency conversion costs incurred by the player are the sole responsibility of the player.
maya88 is committed to full compliance with Philippine anti-money laundering laws, including the Anti-Money Laundering Act (AMLA) as amended. We reserve the right to request documentation evidencing the source of funds deposited into your account. Failure to provide satisfactory documentation may result in account suspension and reporting to the relevant authorities.
maya88 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time the bonus is offered:
Wagering Requirements: Please read the specific terms of each promotion carefully before opting in. Wagering requirements, eligible games, minimum odds, and expiry periods vary between promotions. Contact our support team if you have any questions about a specific offer.
All games available on the maya88 Platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and the specific rules of a game, the specific game rules shall prevail with respect to that game.
maya88 uses certified Random Number Generator (RNG) technology for all applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by professional dealers in real time and are subject to the rules displayed at each table.
In the event of a technical malfunction, disconnection, or system error during gameplay, maya88 will make reasonable efforts to resolve the issue fairly. However, maya88 cannot guarantee the continuation of any game session interrupted by circumstances beyond its reasonable control. Bets placed during a confirmed system malfunction may be voided and stakes returned to the player's account.
Published Return to Player (RTP) percentages are theoretical long-term averages calculated over millions of game rounds. Individual session results may vary significantly from the published RTP. Past results do not guarantee future outcomes.
The following conduct is strictly prohibited on the maya88 Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:
maya88 is committed to promoting responsible gaming and takes its duty of care to players seriously. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion options.
If you believe your gaming is becoming problematic, we strongly encourage you to make use of these tools. You can access responsible gaming controls through your account settings or by contacting our support team. Self-exclusion requests take effect immediately and cannot be reversed for the duration of the exclusion period selected.
Players who are self-excluded must not attempt to open new accounts or circumvent the exclusion in any way. Any account opened in breach of a self-exclusion will be closed immediately and any winnings forfeited.
For more information on our responsible gaming commitments and available support resources, please visit our Responsible Gaming page. Remember: gaming should always be a form of entertainment. Please play within your means. 21+ only.
All content on the maya88 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform — is the property of maya88 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational gaming purposes. This licence does not permit you to:
Any unauthorised use of Platform content may constitute an infringement of maya88's intellectual property rights and may give rise to legal action.
maya88 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
maya88 will not sell your personal data to third parties. We may share data with trusted service providers who assist in operating the Platform, subject to appropriate data protection agreements. We may also disclose data where required by law or by regulatory authorities, including PAGCOR.
For full details on how we handle your personal information, your rights as a data subject, and how to exercise those rights, please review our Privacy Policy.
To the fullest extent permitted by applicable law, maya88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
maya88's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your maya88 account in the thirty (30) days immediately preceding the event giving rise to the claim.
maya88 does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. We will make reasonable efforts to maintain Platform availability but cannot guarantee uninterrupted access.
Gambling Risk: Participation in online gaming involves financial risk. You may lose some or all of the money you deposit. Never gamble with money you cannot afford to lose. maya88 accepts no liability for financial losses incurred through gameplay.
maya88 reserves the right to suspend or terminate your account at any time, with or without notice, for any of the following reasons:
Upon termination for cause, maya88 reserves the right to forfeit any bonus funds and, where fraud or serious breach is established, any real-money balance in your account. Where termination is not for cause, any verified real-money balance will be returned to you via your registered payment method within a reasonable timeframe.
You may close your account at any time by contacting our customer support team. Voluntary account closure does not affect any obligations that arose prior to closure.
maya88 reserves the right to amend these Terms at any time. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform at least seven (7) days before the changes take effect, except where immediate changes are required by law or regulatory directive.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account before the effective date.
The most current version of these Terms will always be available on this page. We recommend reviewing these Terms periodically to stay informed of any updates.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the maya88 Platform, the parties agree to first attempt to resolve the matter amicably through direct negotiation. You may contact our customer support team to initiate this process.
If a dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause shall prevent maya88 from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction.
Where a dispute relates to the fairness of a game outcome, maya88 may refer the matter to an independent technical auditor whose determination shall be final and binding on both parties.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the maya88 support team. We are available 24 hours a day, 7 days a week.
Customer Support: You can reach us via live chat on the Platform or by email. Our support email address is: [email protected]
Please note: this email address is provided for informational purposes. Do not send sensitive personal or financial information via unencrypted email.
When contacting us regarding a specific account issue, please have your registered username and account details ready to help us assist you more efficiently. Our team is based in the Philippines and operates on Philippine Standard Time (PST, UTC+8).
Now that you know the rules, join thousands of Filipino players enjoying slots, live casino, fishing games, and bingo. 21+ only. Play responsibly.